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Equifax Cybersecurity Incident


What Happened?

On September 7, 2017, Equifax reported a cybersecurity incident potentially impacting 143 million U.S. consumers. Based on the company’s investigation, the data breach occurred from mid-May through July 2017, and includes:

  • Names
  • Social Security numbers
  • Birth dates
  • Addresses
  • Driver’s license numbers
  • Credit card numbers
  • Certain dispute documents with personal identifying information

Equifax has set up a dedicated website which includes the consumer notice, FAQs, and other vital information surrounding the cybersecurity incident at


How McGraw-Hill FCU protects your personal information:

  • 24/7 Account Monitoring. The credit union continuously monitors accounts and card purchases for suspicious activities. In the event we find something out of the ordinary, the credit union will take steps, including blocking your card, to protect your MHFCU account.
  • CardNav Real-Time Control. CardNav by CO-OP gives you real-time control over your MHFCU debit and credit cards by allowing you to set the terms for when, where, and how your cards can be used.
  • Account Alerts. Online Banking enables you to set up account alerts when certain transactions take place. 
  • Zero Fraud Liability*. You will not be held responsible for unauthorized charges made with your MHFCU Visa debit or credit card.
  • Privacy Policy – Review our privacy policy to learn how we collect, use, and safeguard your personal information


Steps You Can Take:

  • Determine if you were impacted by the data beach by visiting
  • Consider placing a credit freeze with credit bureaus to make it harder for someone to open a new account. View the Federal Trade Commission's website for more information regarding credit freezes. 
  • Closely monitor credit card and financial accounts for suspicious activity. Be sure to notify McGraw-Hill FCU or the other financial institution as soon as you suspect unauthorized activity.
  • Schedule a Financial Wellness Check-Up with a skilled advisor who can help you review your credit report and check for inaccuracies.


Need assistance?

Our Member Care Team is available at 1-800-226-6428, Monday through Friday, 8 a.m. – 5 p.m. EST.


*Visa's Zero Liability Policy is our guarantee that you won't be held responsible for unauthorized charges made with your account or account information. You're protected if your Visa credit card is lost, stolen or fraudulently used, online or offline. Cardholders must use care in protecting their card and notify McGraw-Hill Federal Credit Union immediately of any unauthorized use. Visa's Zero Liability Policy does not apply to Visa corporate or Visa purchasing card or account transactions, or any transactions that are not processed by Visa. For specific restrictions, limitations, and other details, please consult McGraw-Hill FCU.

Questions? Ask McClever.

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